At Palm Shine Pros, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with us, including through our website, online advertising, and other digital platforms.
1. Information We Collect
We may collect the following types of information when you engage with Palm Shine Pros:
Personal Information
This may include your name, address, phone number, email address, and payment details when you request services, submit forms, or contact us.
Usage Information
Information about how you interact with our website, such as pages viewed, links clicked, and browsing behavior, collected through cookies and similar technologies.
Device Information
Information about the device you use to access our website, including IP address, browser type, and operating system.
2. How We Use Your Information
We use the information we collect to:
- Provide and improve our exterior cleaning services
- Respond to inquiries, requests, or customer support needs
- Process payments and send invoices or service communications
- Send promotional messages or special offers (with your consent)
- Monitor and analyze website usage to improve performance and user experience
- Comply with legal and regulatory obligations
3. Sharing of Information
We may share your information in the following situations:
Service Providers
We may share information with trusted third-party providers who help operate our business, such as payment processors, marketing platforms, and web hosting services. These providers are required to protect your information.
Legal Requirements
We may disclose information if required by law or if necessary to protect our rights, comply with legal processes, or respond to lawful requests.
Business Transfers
If Palm Shine Pros is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
4. Your Privacy Choices
You have the right to:
- Access or Correct Information by contacting us
- Opt Out of Marketing Emails by using the unsubscribe link in our emails
- Manage Cookies through your browser settings
5. Security of Your Information
We take reasonable steps to protect your personal information from unauthorized access, misuse, or disclosure. However, no online transmission or storage method is completely secure, and we cannot guarantee absolute security.
6. Children’s Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If such information is discovered, we will delete it promptly.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of our website or services indicates acceptance of the revised policy.
8. Contact Us
If you have questions about this Privacy Policy or how your information is handled, please reach out to us.
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